Fees
The fees for all dental procedures are based on the current fee guide provided by the Ontario Dental Association (ODA). This fee guide is updated yearly by the ODA.
The cost of each treatment varies according to the tooth, number of surfaces affected and complexity of the treatment. The best and most accurate way to know how much a treatment will cost, is to have your concern evaluated by our dentist, and based on this assessment a treatment plan is created and fees are calculated.
Dental cleanings (scaling) are charged by the amount of time required on the hygiene appointment. Please consult our receptionists to get more information about the cost of a cleaning appointment.
All dental fees are due on the day of the appointment.
About Dental Insurances
Although we work with most insurance companies, we are a non-assignment office, which means we do not receive payments directly from the insurance companies in the majority of situations. All charges are expected to be paid in full by the patient at the day services were rendered.
As a courtesy, we will gladly file your claims electronically (when insurances accept electronic filing) to your dental insurance company. Many of them provide direct payments and you can expect their payments sometimes on the very next day.
It is important to clarify that your insurance policy is a contract between you, your employer and the insurance company. We are not a party to that contract. Our relationship is with you and not your insurance company.
Knowing what is and at what percentage is covered by the dental insurance, is responsibility of the patient. Most insurance companies now have a website where patients can check their coverage. This information is also available on the coverage booklet provided by your insurance company or employer. Our office will be glad to help you find any coverage information if you need.
Our office can submit pre-determination (estimates) for treatment to your insurance to verify whether you have coverage for any dental treatment. The insurance company will then send a letter or e-mail to the patient (sometimes with a copy to us), stating if the treatment is covered or not and the amount covered, if any. Please note that despite all our efforts to ensure we have an accurate information from your insurance when you decide for pursuing a treatment, if the amount paid by your insurance does not reflect the amount previously stated on an estimate, unfortunately we cannot be held responsible for any discrepancies.
In the exceptional situation where we accept assignment of benefits (we receive payment directly from insurance), all fees not paid by your insurance are your responsibility regardless of the reason for nonpayment. Not all the services we provide are covered benefits. Fees for non-covered services, along with deductibles and co-payments (difference not paid by insurance) are due at day services were rendered.
Payment Policy
We accept cash, debit cards, Visa, and MasterCard. We do not accept cheques.
Financing
If you are planning to do a major dental treatment and require financing, our office can refer you to Dentalcard, a third-party company that deals exclusively with dental treatment financing. For more information, please consult their website: http://www.dentalcard.ca